Privacy Policy
The Equine Warehouse treats your privacy seriously and we respect your right to personal privacy. We use the information that we collect through the Site in accordance with, and only as described in this Privacy Policy.
To what portion of the site does this policy apply?
This policy only applies to the The Equine Warehouse web site and all the information collected by The Equine Warehouse but does not apply to third party companies, individuals, organisations or other web sites to which The Equine Warehouse links to. These sites operate their own privacy policy. We urge you to read these carefully.
What information do we collect?
Our web site does not at any stage automatically collect any personally identifying information from you. We do however collect general statistical, aggregated, anonymised information to help us analyse our visitors' preferences and habits while they visit our site. This information is used to improve the content and usability of our web site.
"We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement."
Customer registration
We also ask that you register with the web site if you want to purchase goods from the web site. When you register we do store some information about you (i.e. your name, your email address, your full postal address and telephone contact numbers) so that we can recognise you as a registered customer of the site. This information is also used to allow us to fulfill your order as quickly and efficiently as possible. We do not store the details of your credit/debit card.
We also keep a record of your past orders so we can deal with any enquiries you may have as quickly as possible.
We do not pass on any of the details we collect from you during your registration to any third party companies, individuals or organisations, and once again you can access, correct and delete that collected information by contacting us via one of the methods outlined on the contact us page.
Contacts
For help on using The Equine Warehouse online store please contact us by any of these methods. Where known, please quote your order reference number.
By post:
The Equine Warehouse,
11 Ard Gaoithe Business Park,
Cashel Road,
Clonmel,
Co Tipperary.
Republic of Ireland
By phone:
Tel: 052-6124318 / Intl: 00353-52-6124318
Fax: 052-6124318 / Intl: 00353-52-6124318
By email:
enquiries@theequinewarehouse.com
Cookies
Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don't wish to enable cookies, you can still browse the site and use it for research purposes.
We do have relationships with carefully selected suppliers who may also set cookies during your visit.
• Google Analytics. [Cookie names: _utma _utmb _utmc _utmz ]. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see the Google Privacy policy.
• Google Map. [ Cookie name: NNID PREF]
You can manage these small files and learn more about them from the article, Internet Browser cookies - what they are and how to manage them.
Learn how to remove cookies set on your device.
We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.